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Jitter Bean Coffee Co. is a locally owned and operated coffee roasting company that has been serving Humboldt County, California since 1997. Founded by Rick and Kris Roberts while they were running a fireworks stand in a Eureka parking lot, the company started as the first drive-through coffee spot in the county. The original location only lasted two years due to lease constraints, but their incredibly loyal customer base followed them to their new location, demonstrating the strong community connection that defines the company. The company began roasting their own coffee beans in 2003, expanding their operations beyond just serving coffee to creating their own signature blends and roasts. What started as a single drive-through location has grown to encompass six locations throughout Humboldt County, including three in Eureka, two in the Arcata area, and one in Fortuna. Their coffee now reaches customers as far away as Florida through wholesale distribution. Jitter Bean's mission centers on providing excellent products with the highest quality service possible, striving to bring customers "a ray of hope that there are still businesses in our world that still care about them as individuals." They aim to give each customer a warm greeting, a top-quality product, and the feeling that they truly matter. This philosophy has created a loyal customer base and a positive work environment that has employed over 600 people throughout their history. The company partners with other local businesses including Don's Donuts, Los Bagels, and Royal Cookie Company to provide pastries and food items that complement their coffee offerings. They've developed their own cold-brew blend and stay current with coffee trends while maintaining their commitment to quality and local community values. Jitter Bean has established itself as a staple of Humboldt County, known for their specialty drinks like white mochas and Mexican mochas made with real Mexican chocolate. The business is currently managed by the next generation, with Jorgen Roberts serving as general manager, continuing the family tradition of exceptional customer service and community involvement. The company regularly celebrates with employees through birthday parties, bowling events, and Christmas parties, recognizing that happy employees provide better customer service.
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1997